Jessica Hawkins | Dubsado Setup
Hair & Makeup Artist
Jessica Hawkins – Hair & Makeup Artist
When it comes to bridal hair and makeup, Jessica from Whitstable takes a modern, stylishly elegant approach, giving each bride the care and attention that goes beyond their expectations. She believes passionately in creating beauty in its most personal form – allowing brides to feel radiant and confident ahead of their special day.
Jessica understands how each bride is unique in her own way, so she strives to help them embrace their individual beauty by providing outstanding services tailored specifically for them.
Her goal is to bring out their natural charm with thoughtful suggestions and efficient advice – making sure they feel beautiful without compromising their true essence.
Full Dubsado Setup For Two Services
Bespoke Dubsado Coded Proposal
Payment Plan Setup
Workflow Strategy Call
Client Portal Setup
Offboarding Tutorial & Questionnaire
4 Weeks Support
Jessica was feeling the pressure of an ever-increasing workload due to her bridal hair & makeup business. She found herself spending hours manually onboarding and pre-qualifying clients, using up valuable free time that could have been spent with family and friends.
Frustrated, Jessica made a decision; she needed a CRM system that automated the process and would help streamline the tedious task of client management.
With a CRM in place, she knew that her business would be more efficient, freeing up valuable time while improving customer satisfaction.
Working with Jessica to streamline her client onboarding process was an absolute delight. We met for a two-hour strategy workflow meeting to map out her entire project inquiry through to offboarding process. This included both of her services, hair and makeup in the UK and destination weddings. The flowchart turned out great, but I decided to take it one step further and move over Jessica’s pricing guides into Dubasado forms. Doing this made editing easier and saved her time when it comes to making changes.
Now, she can pre-qualify her clients with the click of a button, plus all the steps which used to require a lot of admin work are now 99% automated! An added bonus is that she is now even booking clients while she sleeps – how amazing is that?!
All this streamlining has freed up numerous hours for Jessica allowing her more time spent focusing on her clients as well as customer satisfaction.
Proposal & Onboarding Workflow
Project Enquiry Workflow
Client Portal Setup & Design
For Jessica, running a successful wedding hair & makeup business meant that one of her biggest priorities was to have a client experience that was seamless and brand-aligned. We implemented Dubsado’s client portal feature, which provided her clients with the ability to access proposals, contracts, her onboarding questionnaire and wedding day timelines with just the click of a button. I customised the client portal so that it perfectly aligned with her brand.